Know what needs your attention this month.

The NHS already publishes the data. DrDash tells you what it means for your practice.

See how it works Get in touch

Demo Practice · illustrative figures

Practice assessment

!Phone waits are well above your ICB, worst between 8 and 10am.
~Routine appointments within 7 days are slipping behind nearby practices.
✓Urgent requests seen the same day are above the national target.

What requires particular attention

Telephone waiting times

More than a third of callers wait five minutes or longer.

35.8%of callers waited
5+ minutes

You35.8%

ICB24.1%

England21.9%

Stop digging through spreadsheets. See your practice on one page.

The data exists, but it's scattered.

Appointments, phone calls, workforce, QOF and patient survey results are all published separately, in different places and formats.

Each dataset only tells part of the story.

Long phone waits mean more when you can see them next to online use and what patients say. That only shows up when the data is joined together.

Numbers alone don't tell you what to do.

Most tools show you figures. They don't tell you which one matters most right now.

From the headline to the detail in three steps.

Step 1

See what matters first.

One page shows how your practice is doing and what needs attention this month.

Demo Practice · NHS access measures

Urgent requests seen the same day

92%

On target

Routine requests seen within 7 days

61%

Watch

Routine requests seen within 14 days

84%

Just below

Callers waiting 5+ minutes

35.8%

Attention

Demo PracticeDemo ICBTarget

Demo Practice. All figures are illustrative and for demonstration only.

Step 2

Understand why.

Open any area to see where the pressure is, with things to check.

Demo Practice · Telephone waiting times

Long waits by hour

What to look into

ObservedWaits peak in the first two hours, when most calls arrive.
ObservedOnline requests are low for a practice of this size.
ObservedPatients rate getting through by phone below the ICB.

Things to check, not recommendations.

Demo Practice. All figures are illustrative and for demonstration only.

Step 3

Check the detail.

Go deeper into the figures behind every finding, with your PCN, ICB and England alongside.

Demo Practice · Detail view

Long waits by weekday and hour

Compared with peers

Demo Practice	35.8%
Demo PCN	27.4%
Demo ICB	24.1%
England	21.9%

Callers waiting 5+ minutes. Source and period shown on every figure.

Demo Practice. All figures are illustrative and for demonstration only.

What it covers

Phones

How long callers wait, how many give up, and when it's worst.

Callers waiting 5+ minutes, by month

Appointments

How quickly urgent and routine requests are seen.

Seen within 7 days, against target

Online access

How much patients use online requests, compared with nearby practices.

Sixth of seven practices in the PCN

Workforce

Whether your staffing is keeping pace with your patient list.

GPs per 10,000 patients, by quarter

QOF

Where points were missed and which areas hold the most.

Points achieved, against the ICB

Patient experience

What patients say, set against what the data shows.

Good overall experience, by survey year

NHS published data.Built on official open data, updated as the NHS releases it.

No patient data.Nothing identifiable, ever.

Nothing to install.No access to your clinical system needed.

Shows its working.Every finding names its source and period.

See it for your own practice.

Leave your details and we'll arrange a short walkthrough.